This is a Continuing Case for Personal Trainer Inc
Homework 1: Chapter 1 Personal Trainer, Inc.
Continuing Case: Personal Trainer, Inc.
Personal Trainer, Inc. owns and operates fitness centers in a dozen Midwestern cities. The centers have done well, and the company is planning an international expansion by opening a new “supercenter†in the Toronto area.
Background
Cassia Umi, president, heads Personal Trainer’s management team. Three managers report to her at the firm’s Chicago headquarters: Janet McDonald, manager, finance; Tai Tranh, manager, sales and marketing; and Reed Curry, manager, operations. The managers who run the 12 existing centers all report to Reed. Cassia wants the new supercenter to emphasize a wide variety of personal services and special programs for members. If the supercenter approach is successful, it will become the model for Personal Trainer’s future growth. Cassia personally selected Gray Lewis, a manager with three years of fitness center experience, to run the new facility.
The new supercenter will feature a large exercise area with state-of-the-art equipment, a swimming pool, a sporting goods shop, a health food store, and a snack bar. In addition, the center will offer child care with special programs for various ages, a teen center, and a computer café. Cassia also wants members to have online access to customized training programs and progress reports.
Personal Trainer currently uses BumbleBee, a popular accounting package, to manage its receivables, payables, and general ledger. Membership lists and word processing are handled with Microsoft Office products.
Cassia believes the new supercenter will require additional data management capability, and she decided to hire Patterson and Wilder, an IT consulting firm, to help Personal Trainer develop an information system for the new operation. The firm assigned Susan Park, an experienced consultant, to work with the Personal Trainer team. Susan’s first task was to learn more about business operations at the new center, so she requested a meeting with Gray. After some small talk, the discussion went like this:
Susan: Tell me about your plans for the new operation. I’m especially interested in what kind of information management you’ll need.
Gray: Cassia thinks that we’ll need more information support because of the size and complexity of
the new operation. To tell the truth, I’m not so sure. We’ve had no problem with BumbleBee at
the other centers, and I don’t really want to reinvent the wheel.
Susan: Maybe we should start by looking at the similarities â€" and the differences â€" between the new
center and the existing ones.
Gray: Okay, let’s do that. First of all, we offer the same basic services everywhere. That includes the exercise equipment, a pool, and, in most centers, a snack bar. Some centers also sell sporting go
Chapter 1
Introduction to Systems Analysis and Design
Systems Analysis Design, 12th Edition. ©2020 Cengage. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.
1
Learning Objectives (1 of 3)
After this chapter, you will be able to:
Describe the impact of information technology on society
Describe the five main components of an information system
Explain Internet business strategies and relationships, including B2C and B2B
Explain how to use business profiles and models
Systems Analysis Design, 12th Edition. ©2020 Cengage. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.
Learning Objectives (2 of 3)
Understand the seven types of information systems used in business
Describe the types of information the four classes of users need
Distinguish among structured analysis, object- oriented analysis, and agile systems development methods
List the tools that enable the systems analyst to develop, manage, and maintain large-scale information systems
Systems Analysis Design, 12th Edition. ©2020 Cengage. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.
Learning Objectives (3 of 3)
Explain the seven main functions of the information technology department
Describe the roles and responsibilities of a systems analyst within the enterprise
Systems Analysis Design, 12th Edition. ©2020 Cengage. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.
Information Technology (1 of 2)
Combination of hardware and software products and services
Used to manage, access, communicate, and share information
Changing nature of information technology
Change is dramatic and continuous
Advances influence change in business organizations
Systems Analysis Design, 12th Edition. ©2020 Cengage. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.
Information Technology (2 of 2)
Systems analysis
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